Our staff are trained on properly packing items for shipment. For each shipment we assess for box size, fragility, suitable packing materials, and proper labeling. If you don’t ship fragile items often, skip the DIY risk and have us do it for you. Improper packaging can lead to damaged shipments, denied claims, and sometimes additional bills from carriers (weeks or months after your shipment was delivered).

Yes! We source proper packing materials for use in-store or for you to purchase and take home. When possible, we try to use other New York suppliers. We have various box sizes, bubble, wrap, peanuts, and bubble mailers.

Are you a local small business and need help finding a better price for boxes? Ask for an owner and we’ll see if we can help you.

We recommend a carrier service based on each shipment and what you need. We factor in rate, speed, and type of shipment (documents vs. large package).

Yes! We accept ready to ship UPS/FedEx packages at no charge. We can help prepare drop offs even if you already have a label (time and materials fees may apply).

Our staff assesses the item and determines if it should be single or double boxed, and an appropriate amount of packing material. Please let our staff know if your shipment is fragile.

Fragile “stickers” do not guarantee how packages are handled by automated equipment while in transit. Let us pack it for you and skip the hassle!

We do not ship to P.O. Boxes, APO and FPO addresses. These shipments must be sent through the United States Postal Service (USPS).

We may decline providing international service based on the commodity or destination country.

Yes. International shipping is subject to both carrier regulations and government oversight (customs in both in the origin and destination).

We recommend notifying us by phone or email prior to a non-document international shipment.

What to Know Before you Go

• Full Destination Address and Contact: We will need a complete address, contact name, phone number, and email for the sender and receiver. Some countries also require the recipient’s Tax ID number.

• Detailed Contents List: Avoid generic terms like “gift" or “clothes.” We will use specific terms for each item (“men’s cotton t-shirt”).

• Item Value: We need the approximate retail value of each item in the box.

• Country of Origin: We need to know where each item was manufactured (e.g., Made in USA or Made in China).

• Leave the Box Open: Even if you pack the box yourself, leave the box unsealed so we can verify the contents for security and customs accuracy.

• Restricted Items: Every country has different rules. We visit carrier websites each international shipment to pull the most recent restrictions.

We may decline international service based on the commodity or destination country.